Support & Inquiries

We Are Here to Help

Have a question regarding note verification, academic copyright, technical issues, or institutional collaboration? Connect with our dedicated team.

Direct Communication Channels

Our academic support and technical operations teams review inquiries continuously during business hours.

General & Support Inquiries contact@etudey.app General inquiries, student support & assistance
Student Support Desk support@etudey.app Account assistance, note access & bug reports
Legal, DMCA & Copyright legal@etudey.app Content takedowns & intellectual property queries
Data Privacy & Governance privacy@etudey.app DPDP/GDPR rights, data exports & deletion
Institutional Partnerships partners@etudey.app College departments & student club collaborations
Service Level Commitment: All written inquiries received through this portal or our direct inboxes (including contact@etudey.app) are acknowledged and answered within 24 to 48 business hours (Monday to Friday, 9:00 AM - 6:00 PM IST).

Send Us a Message

Complete the form below to reach the appropriate department.

Frequently Asked Questions

Find quick answers to common questions regarding response times, note moderation, and platform support.

What is the expected response time for support inquiries?

All written inquiries sent to contact@etudey.app or submitted via our contact form are answered within 24 to 48 business hours (Monday to Friday, 9:00 AM - 6:00 PM IST).

How do I report copyright infringement or request a note takedown?

Send a formal notice to legal@etudey.app or contact@etudey.app including the note URL, work details, and ownership proof. Our team acts within 24-48 business hours in accordance with the Indian Copyright Act and DMCA.

Can student clubs or university departments partner with Etudey?

Yes! We actively collaborate with student chapters, technical clubs, and academic societies across Indian universities. Email partners@etudey.app or contact@etudey.app to explore campus initiatives.

Where can I get technical assistance with my account or study notes?

Email our student desk at support@etudey.app or use the message form on this page with your registered account details.